Privacy Policy

1. About this policy

Imprint Labs is operated by Imprint Labs Limited, a company registered in Hong Kong. This Privacy Policy explains how Imprint Labs Limited ("Imprint Labs", "we", "us" or "our") handles personal data when you visit our website or contact us about our studio, projects or potential collaboration.

2. Information we handle

When you visit the website

The website does not currently provide user accounts, contact forms, newsletter sign-up or online submissions. We do not currently use analytics, advertising pixels, session replay or non-essential cookies.

Our hosting, content delivery and security infrastructure may nevertheless process technical information needed to deliver and protect the website. This may include your IP address, request date and time, requested page or URL, browser and device information, operating system, language settings, referring page, approximate location derived from your IP address, and diagnostic or security events.

When you contact us

If you choose to contact us by email, we may handle your name, email address and other contact details, organisation and role, the contents of your message, attachments, and any other information you choose to provide.

Providing information by email is voluntary. However, we may not be able to respond to or assess an enquiry without enough information to understand it.

3. How we use information

We may use personal data to:

• operate, deliver, secure and troubleshoot the website;
• detect and prevent misuse, fraud or security incidents;
• respond to enquiries and communicate with you;
• assess and manage potential creative, production, commercial, employment or investment relationships;
• maintain appropriate business, security and correspondence records; and
• comply with legal obligations, exercise legal rights or respond to lawful requests.

We do not currently use information collected through this website for automated decision-making or behavioural advertising. We do not sell personal data.

4. When information may be shared

We may share personal data only where reasonably necessary with:

• service providers supporting website hosting, content delivery, security, email and IT operations;
• professional advisers such as lawyers, accountants, auditors or insurers;
• regulators, courts, law-enforcement bodies or other parties where required or permitted by law; and
• a buyer, investor or successor in connection with an actual or proposed corporate transaction, subject to appropriate confidentiality and data-protection measures.

Service providers may process information only for the relevant service or another lawful purpose, subject to applicable terms and safeguards.

5. International processing

Some service providers may store or process information outside Hong Kong. Where personal data is transferred or accessed across borders, we will take reasonably practicable steps to use appropriate contractual, organisational or other safeguards, having regard to applicable law and the nature of the information.

6. Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to respond to an enquiry, manage an ongoing relationship, maintain security and business records, comply with legal obligations, or establish, exercise or defend legal claims. Retention periods may vary according to the type of information and the reason it is held. We delete or anonymise information when it is no longer reasonably required, subject to applicable law and legitimate record-keeping needs.

7. Security

We use reasonably practicable technical and organisational measures designed to protect personal data against unauthorised or accidental access, processing, erasure, loss or use. No internet transmission or storage system can be guaranteed to be completely secure.

8. Your rights and choices

Subject to applicable law, you may ask whether we hold personal data about you and request access to or correction of that data. You may also ask us to address a privacy concern or, where applicable, delete information that is no longer required.

To make a privacy request, use the general contact email published on this website and include “Privacy” in the subject line. We may need to verify your identity and may ask for information needed to locate the relevant records. Legal exceptions may apply.

9. Third-party links

The website may link to services operated by third parties. Their handling of personal data is governed by their own policies and practices, not this Privacy Policy. We encourage you to review those policies before providing information.

10. Children

This corporate website is not directed to children, and we do not knowingly solicit personal data from children through it. If you believe a child has provided personal data to us, please contact us so that we can review the situation and take appropriate action.

11. Changes to this policy

We may update this Privacy Policy to reflect changes to the website, our practices, service providers or applicable requirements. The “Last updated” date will show when this version was most recently revised. Material changes will be highlighted where reasonably appropriate.

12. Contact

For privacy enquiries or requests, use the general contact email published on this website and include “Privacy” in the subject line.